We deliver to the following countries:
- Germany
- Austria
- Netherlands
- France
Unfortunately, deliveries to other countries are not possible at this time.
The reason lies in national regulations for the disposal of electrical devices:
Each delivery country requires a separate contract to comply with the Extended Producer Responsibility (EPR) and registration with the respective national authorities. There is currently no uniform EU-wide solution. As a result, each country has its own, sometimes very complex, regulations and reporting obligations.
Due to the significant costs and administrative effort involved, we are focusing on our most important markets.
Although the EU intends to facilitate intra-European trade, these requirements unfortunately create new barriers that severely restrict the free movement of goods.
Shipping Conditions
Delivery is made via DHL and its partner companies.
Deliveries within Germany: €7.90 incl. 19% VAT
Deliveries to EU member states: €14.50 incl. 19% VAT
Accepted Payment Methods
Available payment options will be shown during the checkout process:
• Prepayment via bank transfer
• PayPal
• Credit cards (Visa, Mastercard, etc.)
• Payment after 30 days
• Klarna (invoice purchase, installment payment)
• SEPA direct debit
• Installment payment
• Other country-specific payment methods
Delivery Times
The estimated shipping time for each product is indicated in the respective product description.
The actual delivery time consists of processing time before dispatch and the shipping duration.
Processing time before dispatch:
Depending on the ordered product and quantity, the processing time varies from immediate dispatch to a maximum of 2 months. Please refer to the information provided in the product description.
Shipping duration:
• Within Germany: approx. 2 – 5 working days
• To other EU countries: approx. 3 – 10 working days, depending on the destination country
Special notes:
No deliveries are made on Sundays or public holidays.
If you order multiple items with different shipping times, they will be shipped together in one parcel unless otherwise agreed.
In such cases, the delivery time is determined by the item with the longest shipping time.